Address: Auckland International Airport, PO Box 73-020, Auckland, New Zealand
Location: The airport is located 21km (14 miles) south of Auckland
Country code: 64
Airport code: AKL

Number of terminals: 3
Telephone: (09) 275 0789
Fax: (09) 275 5835
E-mail: admin@akl-airport.co.nz
Website: www.auckland-airport.co.nz
Time zone: GMT + 13 (GMT + 12 between Apr-Oct)

TRANSFER BETWEEN TERMINALS: The two Domestic terminals are almost 1km (0.6 miles) away from the International Terminal. A free shuttle bus runs between the terminals every 20 minutes 0600-2200; alternatively passengers can walk between the terminals.

INFORMATION AND HELP DESKS: The Visitor Information desk (tel: (0)9 256 8535) is located on the ground floor of the Arrivals hall in the International Terminal. Blue Coat ambassadors also provide passenger assistance. Flight announcements are rarely made over the PA; passengers should consult boards and screens for flight information.

AIRPORT FACILITIES: Money and communications: Banks with bureau de change facilities are located throughout Departures and Arrivals in the International Terminal. ATMs can be found in various locations in the International Terminal and on the ground and first floors. There are also post boxes throughout the terminal. Eating and drinking: There are restaurants, cafés and bars at the airport. Shopping: There are over 80 shops throughout the airport. Other facilities: There is an airport medical centre just outside the International Terminal. Recreation facilities include a children's play area, health club, golf course, golf driving range and mini golf. A free mini theatre can be found in Departures in the International Terminal.

DISABLED FACILITIES: Facilities for people with special needs include automatic doors, lifts, wheelchair assistance in the International Terminal, accessible toilets and showers, as well as ATMs with Braille keys. There are also disabled parking spaces for card holders in the airport car parks.

CONFERENCE AND BUSINESS FACILITIES: The Airport Camera Centre on the first floor in the International Terminal provides photocopying, fax, domestic courier and postal services. There are three conference rooms on the top floor of the International Terminal and a further three rooms (tel: (0)9 256 8915) in the Air New Zealand Domestic Terminal, suitable for small or large groups. Catering facilities (tel: (09) 256 8915) are also available and conference rooms can be hired at the Aviation Country Club (tel: (0)9 275 6265). Laptop computer connections are available in the reading/writing area and Internet connections are located both landside and airside.

CAR HIRE: Car hire companies include Avis , Budget and Hertz .

CAR PARKING: The main and long-term car parks are located in front of the International Terminal; for more information, call Parking Services (tel: (0)9 256 8527).

DRIVING DIRECTIONS: The journey to/from the central business district takes around 35 minutes. To get to the airport take the southern motorway until the Gilles Avenue exit and then follow the airport signs or aircraft arrows.

PUBLIC TRANSPORT: Road: Taxi: Taxis serve the airport. Bus: Shuttle buses also serve the airport and can be shared. Airbus provides a shuttle service between the airport and city centre, with buses leaving every 20 minutes during the day and every 30 minutes during the evening. There is also an airport-to-Pakuranga service. Visit www.rideline.co.nz for information on getting around the Auckland region by bus train or ferry.

AIRPORT HOTELS: Hotels near the airport include the Centra Auckland Airport (tel: (0)9 275 1059), Hotel Grand Chancellor Auckland Airport (tel: (0)9 275 7029) and Jet Inn (tel: (0)9 275 4100).